Supply Chain Collaboration (SCC) help center

The following videos are specific to working with GF as a supplier

• How to create an order confirmation
• How to create a PO flip invoice
• How to create an advanced ship notification (ASN)

The following videos relate general SAP topics:

• GF supplier account overview
• Overview for first-time/new suppliers
• A day in the life using SAP Business Network
• SAP Business Network how-to demos (English)
• SAP Business Network how-to demos (German)
• How to search for a purchase order
• How to add/update your remittance address
• How to search for an invoice
• How to create a credit memo
• How to update/maintain your legal profile
• How to reset your password
• How to store commonly used tax categories and rates for future invoices

Yes, on the Home tab, click the “Customize” button to add, remove, or re-arrange widgets. Click “Save” when you’re done.

To establish a trading relationship before GF has created a PO:

1. Provide the buyer with your SAP Business Network ID (ANID) number, and ask
   them to send you a trading request.
2. To accept the request, go to the settings menu (your initials in the top right of the
   screen), click “Settings,” then “Customer Relationships.”
3. Check the box to the left of the customer and click Accept.

To establish a trading relationship after GF has created a PO:

1. If you’ve received an email with a copy of the PO, click the “Process Order”
   button.
2. Follow the prompts on the page to either register a new account or login with
   your existing account.
3. The trading relationship request (TRR) will be accepted and all the POs sent will
   now be visible in your account.
4. Click the URL in the email, enter the temporary ID and secure code, and follow
   the prompts to Create a New Account or Use Existing Account.

Go to the settings menu (by clicking your initials in the top right of the screen), click “Settings,” then under Account Settings select “Customer Relationships.” You can view which customers you’re connected to and approve or reject new relationship requests.

You can find the settings menu by clicking on your initials in the top right of the screen.

Go to the settings menu and select My Account to change your name or email address.

To reset your username:

1. Go to the SAP Business Network login page.
2. Click Forgot username.
3. Enter your email address registered with SAP Business Network.
4. Click Submit.

To reset your password:

Go to the SAP Business Network login page.

1. Enter your email address registered with SAP Business Network.
2. Click Next.
3. Click Forgot password.
4. Enter your email address registered with SAP Business Network.
5. Click Sumit.

Go to the settings menu (your initials in the top right of the screen) and select Contact Administrator to get in touch with your supplier account admin.

Standard Accounts:

• Free to create and use.
• Support unlimited transactions.
• Do not support Supply Chain Collaboration (SCC) or CXML/B2B integrations.

Standard Accounts can be updated to Enterprise, which will upgrade all relationships on
that account.

Enterprise Accounts:

• Are paid accounts (billed directly by SAP).
• Are required for advanced collaboration features (see next question for more
  detail).

Find more information on Enterprise Accounts here

GF requires an Enterprise Account if you’re using any of the following processes:

• Inventory
• Consignment
• Repair/refurb/cleaning
• Scheduling agreements

In these cases, your SAP relationship will be marked as Buyer Funded, and you will not
be billed by SAP for any business conducted with GF within that account/ANID.

If you’re not sure if your account is marked as Buyer Funded, please contact:
[email protected].

You have two options:

1. Create a new ANID: this keeps your existing relationships on the Standard Account and avoids charges for pre-existing relationships.
2. Upgrade your existing account to Enterprise: You will not be billed by SAP for that relationship with GF (Buyer Funded) and you will only be charged by SAP for other relationships you maintain on that account.

Only administrators can update your overall company account, including name, address,
and certifications.

To find your ANID:

1. Sign in to your SAP Business Network account.
2. Click your initials in the upper-right corner of the screen.
3. Your ANID will be displayed below your company name in the dropdown menu.

1. Go to the settings menu (by clicking your initials in the top right of the screen) and
   click “Remittances.”
2. In the “EFT/Check Remittances” section, you’ll see a list of existing addresses.
3. You can edit an existing address or create a new one.

• If you have multiple bank accounts, it’s important to provide your remittance ID so GF can accurately pay the correct amount. This is a GF-issued ID created during registration. If you don’t know your remittance ID, please email: [email protected].
• If you only have one bank account, you may leave the remittance ID field blank.
• When submitting invoices, it’s recommended to select “Include Bank Account Information in Invoices” and complete the payment details.

No. To change your bank account, please request a bank account update by emailing: [email protected].

1. Go to the settings menu (by clicking your initials in the top right of the screen) and click “Settings.”
2. Under Account Settings select “Users.”
3. Go to Manage Roles tab and click the blue “+” icon.
4. Enter the role name, choose applicable permissions, and click “Save.”

1. Go to the settings menu (by clicking your initials in the top right of the screen), and click “Settings.”
2. Under Account Settings select “Users.”
3. Go to Manage Users tab, click the blue “+” icon.
4. Fill in required details, assign a role, and click “Save.”

The SAP Business Network for Procurement Administrator role is responsible for:

• Configuring the Buyer Account in the cutover phase from test to production for Go Live.
• Maintaining the Buyer Account in production and test.
• Being the primary point of contact for users with questions or problems.
• Creating and maintaining user roles, permissions, and user access.
• Providing ad-hoc reports.
• View additional details on the role of an administrator here.

No, only one user can be assigned the admin role at a time.

Go to the settings menu (by clicking your initials in the top right of the screen), click “Settings,” then under Account Settings select “Notifications”. Notification settings can be customized to alert specific people about new documents or relationship requests.

Go to the settings menu (by clicking your initials in the top right of the screen), click “Settings,” then under Network Settings select “Electronic Order Routing” or “Electronic Invoice Routing” to assign recipients for order and invoice notifications.

The Workbench tab is a quick view that lists documents that need your attention, such as orders and invoices. Filter by document type, customer, order number, or status.

Use the Orders tab to find POs sent to you by GF. Use exact match for best results, then click “Apply.”

Use the Invoices tab to review submitted invoices, credit memos, or drafts.

Use the Payments tab to see any customer-posted payments against your invoices.

You can setup commonly used tax rates while submitting an invoice.

1. Click the “Tax Category” dropdown.
2. Select “Configure Tax Menu.”
3. Click “Create” and enter your options (see example below).
4. Click “OK” to save your selections. These options will now appear as presets.

Go to the Reports tab. Click “create.” Enter a title and choose the report type. Click “Next” then select whether to schedule or manually run the report. Then click “Create.”

Go to the Reports tab. Select your report from the table and click “Run.” Once it’s processed, click “Download” to access the file.

Read additional FAQs here.

After January 19, 2026, invoices must be submitted via SAP Business Network. The iSupplier portal will lock on January 16, 2026, starting our short three-day blackout period.

If valid, it will be processed in the legacy platform. If we cannot validate the invoice by January 16, 2026, it will be rejected and must be resubmitted.

Yes. The iSupplier portal becomes read-only after January 16, 2026.

Supplier.Ariba.com

Yes. Depending on the type of order, migrated POs will have new numbers, starting with “M” or “50.” Refer to the training replay for details.

The migrated PO will include a comment referencing the original PO number.

Yes. Dedicated resources will be available leading up to and immediately after Go Live (January 19, 2026).

Send an email to [email protected] on any questions.

No. You must create the invoice in Ariba unless you’re using our self-billing program, which will create it on your behalf. If you’re interested in joining our self-billing program, please reach out to [email protected].

16 characters.

Yes, you can backdate an invoice.

Yes. You may attach invoice images in the SAP Business Network. This is required for some countries. Ensure the attached invoice image matches the data submitted in the form, or it will be rejected.

When the self-billing invoice is created, GF sends an email to the remittance contact we have on file. If you would like to update or confirm that email address, please contact [email protected].

No. We will continue with our current tariff process with monthly reconciliation.

Yes. A consumption document will be sent to the same address we use today.

Yes, for suppliers headquartered in Singapore. We are considering options to extend this to additional decimal places.

Please refer to the SAP Resource Guide.

• POs can be revised by GF and sent as a PO revision.
• Suppliers may request PO changes via the order confirmation process.
• Advanced shipping notices (ASNs) with errors can be canceled and resubmitted.
• Invoices can be canceled unless GF has started processing. If processing has started, contact GF’s Accounts Payable team to reject the invoice so you can resubmit.
  • US: [email protected]
  • APAC: [email protected]

Yes. Consignment invoices will continue on the same schedule as before.

No. GF will create the settlement document (invoice) on your behalf upon ownership transfer, typically at consumption. The settlement will be emailed to the address on file.

For each PO line, refer to the line type:

• Material lines will be self-billed.
• Service lines will require an invoice.

Invoices will be available in the SAP Business Network portal and emailed as a PDF to the address on file.

• For incorrect PO pricing, reject the line via order confirmation and request correction.
• For invoicing issues, contact GF’s Accounts Payable team.
  • US: [email protected]
  • APAC: [email protected]
• For pricing issues, contact your GF buyer or commodity manager.

Suppliers should submit ASNs as they ship and have the tracking information available. GF needs the ASN to receive the material.

Yes. GF will continue to create self-billing invoices for goods and materials orders for suppliers with an ERS or consignment agreement.

No. Suppliers with an Evaluated Receipt Settlement (ERS) or consignment agreement do not need to upload invoices for goods or materials orders. Only service orders require supplier-created invoices.

Suppliers can use the legacy PO number for shipping. However, after January 19, 2026, invoices must reference the migrated PO number.

Yes. Reject incorrect lines during order confirmation to request correction. GF will send a revised PO.

Yes. Blanket POs will continue. Planning processes may change in the future to use more discrete orders.

Not directly. Once your supplier account is set up, all PO types are sent to the email addresses configured for the account. You can create distribution lists by customer, but not by PO type.
However, if you implement B2B integration, you can configure your integration system to route notifications to different parties based on PO type. GF strongly encourages suppliers with more than 250 POs per year to adopt B2B integration. We will be rolling out these integrations over the next two years.

Yes. Notification settings are managed within the Ariba portal. You can:

• Configure which email addresses receive PO notifications.
• Enable an option (checkbox) to attach a PDF copy of the PO to the notification. All these settings are controlled within the SAP Business Network tool. For assistance, contact [email protected].

Read additional FAQs here.